COG Strategy is proud to deliver the Rebrand Strategy for this 80 year old Not For Profit centre.
The Dunlea Centre (formerly known as Boystown) approached COG Strategy with a brief to deliver the critical path in rebranding the organisation.
The Dunlea Centre had not taken the required intellectual property action early on and unfortunately came up against a competitor who used and registered the same operating name, Boystown. This competitor was a lottery agency who was highly active in digital marketing and direct mail marketing, which began to directly effect the brand strength and effectiveness of brand communications for the Dunlea Centre. The challenge was to rebrand to the Dunlea Centre and manage the entire creative and strategic process.
Over and above the broader brief was to create a brand that delivers against the services of the Dunlea Centre, and carry with it the same household values that Boystown has been doing since 1939 – but to now include girls.
Dunlea Centre have a wide variety of great programs to preserve the family unit.
Fr Thomas Dunlea (1894-1970) founded Boys’ Town at Engadine, in 1939. His immediate source of inspiration was the movie about Fr Edward Flanagan (1886-1948) who founded the original Boys’ Town in 1917 at Omaha, Nebraska, USA . Both Fr Flanagan and Fr Dunlea drew inspiration from St John Bosco (1815-1888), whose work with disadvantaged youth began in Turin, Italy , but has since spread world-wide.
St John Bosco is the Founder of the Salesian Society of Priests and Brothers who, since 1952, have been responsible for the work of Boys’ Town.
Boys’ Town has undergone many changes over time as it has continued to respond to changes in society and the emerging needs of youth and families. In 2010 responding to the community need for a residential girl’s unit Boys’ Town Engadine became Dunlea Centre and established the Margaret unit to also help young ladies in need. Today as Dunlea Centre it is a comprehensive service to adolescent children and their families who are at risk of family breakdown, but who want to restore their relationships.
Dunlea Centre provides family and individual therapy, academic and life skills education, and residential care for both boys and girls. Family Preservation and Restoration is the focus of the Dunlea Centre’s program. Dunlea Centre is also an out of home care service and students live-in from Monday to Friday, thus allowing the children and their family some space to bring about necessary changes.
The COG Strategy Solution.
A tactical and strategic approach to rebranding, which included handling old stereotypes while delivering a new brand into society that still honours the true intent of the people who started this Sydney institution.
The strategy for the Dunlea Centre was for the most part lead the way for design and digital projects. A strong tactical lead here would create a clear roadmap for not only brand assets to be created, but for corporate B2B and B2C marketing communications to commence.
A key reason for the rebrand was that the market had changed and a boys only offer was no longer relevant or of appeal. Shifts in public perception around religion, wayward youth and also education were also key elements to what the rebrand strategy needed to consider.
Key elements within the brief from Dunlea Centre to COG Strategy was to not only create a new identity, but to also challenge the old stereotypes of what this Catholic institution provided to society. The challenge was to also hold on to the values and brand equity that Boystown had become a household name for.
A series of brand strategy workshops engaged key brand stakeholders, and all discovery and formal takeaway was then presented to the board of directors for formal approval.
Within 1 year of rebranding, the Dunlea Centre introduced girls into their programs, and reached maximum capacity for their services. With multiple campaigns for bequests and not for profit donations, the Dunlea Centre now enjoys a renewed relevant brand and offer to society and remains a profitable organisation.
Dunlea Centre is now operating across both print and digital channels with its new identity, there are the resources and systems in place to capture data, measure brand value and marketing campaign effectiveness. Dunlea Centre is now a charity that is competitive in the charity and NFP sector, one that is very different to the landscape it launched in back in 1939.
“The preventive system must be our characteristic: never harsh punishments; never words that humiliate; never sharp reprimands in the presence of others. Let our words be gentle, patient and loving; no sarcastic remarks; never strike anyone, even lightly. Let every Salesian make himself the friend of all and never harbour thoughts of getting even. Let him be quick to forgive and never rake up the past. Kindness in speaking, in working, in giving advice will win over everyone”.
COG Strategy was founded over 10 years ago!
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As a core Brand Strategy Agency, we have experience working in a broad range of industries and business sectors.
Our strategy solutions deliver true measurable results for our clients, which is why we are entrusted with hundreds of brands. Our focus is to build brand equity, ensuring business is supported by an active brand delivering leads, voice and value. Over the years we’ve gathered intelligence on each industry and continue to launch new businesses and brands, fix broken dreams and repair worn out ideas still to this day.
To the right are just some of the clients that we’ve worked alongside to help them achieve their Brand Strategy goals.
If you or your business want to get serious about Brand Strategy then you can trust COG Strategy’s experience and knowledge base.
What Our Clients Say
Steve Cope – Director Knockout Pest Control
We have worked with COG Strategy for a few years now developing online marketing programs and running extensive Google Adwords management. Their strategies are on point resulting on year-on-year growth 3 years running.
Karly Foster – Business Development Boystown Dunlea Centre
We gave COG Strategy a big brief to rebrand our 80 year old not for profit business. And as a Sutherland Shire charity with not a lot of budget to spend, they nailed it. Strategic thinkers with sound processes in place. They have a lot of knowledge and are willing to share it enabling our team to become better skilled along the way.